Terms of Service

Last updated: November 12, 2026 · Version 2026-11-11

These Terms are an agreement between you and Amplified Marketing, which operates ProdHQ. They cover myprodhq.com, prodhq.tv, My Account, the Help Center, ProdHQ Studio, Express, Mobile, Tablet, ProdHQ Cloud, ProdRooms, the live and guest features, downloads and updates (together, the "Service"). Section 6 is the license for ProdHQ Studio. How we handle personal information is in the Privacy Statement. Questions: [email protected].

The short version

Your audio, video, scripts and sessions are yours. We store and process them only to run the Service for you and the people you share with. We do not sell them or use them to train AI models.
The sounds, beds and voices built into ProdHQ can go into the spots, promos, imaging, podcasts, videos and live shows you make, on air and online, with no further royalty. They can't be resold or given away on their own.
A Suite subscription renews automatically until you cancel. Canceling ends it at the end of the period you paid for.
You are responsible for having the rights to what you upload, record, broadcast and stream, and for the consent of the guests and callers you record.
Check every file before it goes to air or to automation. ProdHQ is a production tool, not a guarantee that a spot plays.

The short version is a summary. The sections below are the Terms.

1. Agreement

You accept these Terms when you check the box to agree to them (at sign-up, in My Account, in Express or Mobile, or at checkout), when you accept the license while installing ProdHQ Studio, or when you use the Service. If you don't agree, don't use the Service.

If you use the Service for a company, station, group or other organization, you agree for that organization and confirm you have the authority to do so. "You" then means both you and the organization.

If an organization has a separate signed agreement with us for the Service, that agreement controls where it conflicts with these Terms.

2. Accounts

You must be at least 18 years old, or the age of majority where you live, to create an account.
Give us accurate information and keep it current. Keep your password private. You are responsible for everything done with your account.
An account is for one person. Don't share it or your sign-in. One sign-in is active at a time in Studio and one on the web for each account: a new sign-in signs out the earlier one there.
Tell us right away at [email protected] if you think someone else has used your account. You can also use Sign Out Everywhere in My Account.

3. Plans, Demo Mode and beta

ProdHQ Suite is a subscription for one person. It includes Studio on Windows, Express in the browser, Mobile, Tablet and ProdHQ Cloud, with the features described on our Pricing page at the time you subscribe.
Demo Mode gives a verified account a limited number of timed sessions with export, GO LIVE and Cloud publishing locked. We may change or end Demo Mode at any time.
Beta access (for example, from a beta code) ends when the beta ends. You are never moved to a paid plan or charged automatically when a beta ends. Beta features may be unfinished and may change or be removed.
Usage limits may apply to some features (for example, Cloud storage). The app or the Pricing page shows the limits that apply to you.

4. Billing, renewal and cancellation

Payments are processed by Stripe. You authorize us, through Stripe, to charge your payment method for the plan you choose, plus any taxes that apply.
Your subscription renews automatically at the end of each billing period (monthly or yearly) at the then-current price for your plan, until you cancel.
You can cancel at any time in My Account under Manage billing. Canceling stops the next renewal; you keep access until the end of the period you already paid for.
Except where the law requires otherwise, payments are not refundable, including for partial billing periods or unused features.
If a payment fails, you keep access for 7 days after your billing period ends while you update your card. After that, paid features stop until payment succeeds.
If you subscribed at an introductory price, you keep that price while your subscription stays active. We may change prices for new subscriptions at any time. For any other price change that affects you, we will tell you by email at least 30 days before it applies at your next renewal, and you can cancel before then.

5. Organizations and Enterprise

Enterprise plans (10 or more seats, company ProdRooms, central admin) are sold by separate order or agreement.
If your account belongs to an organization, that organization's administrators can manage your access, seats, ProdRooms and the content kept in the organization's ProdRooms, including after you leave it. Content in a company ProdRoom belongs to, and stays with, that organization as between you and it.
Station settings, station audio (intros and ends), cart numbers and delivery folders set up for an organization are that organization's information. We use them only to provide the Service.

6. ProdHQ Studio license

ProdHQ Studio, its installer, updates, program data and documentation (the "Software") are licensed, not sold.

License

While you have an active Suite seat (or Demo or beta access), we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on Windows computers for your own production work, in line with these Terms. One Suite seat covers one computer at a time. Studio records a machine identifier to tie the seat to that computer; you can release a seat in My Account and use it on another computer. Studio checks your account and seat online from time to time and may download and install updates.

Restrictions

You may not, and may not let anyone else:

copy the Software, except for installing it as allowed above and one backup copy of the installer;
rent, lease, lend, sell, sublicense or share the Software or a seat, or use it to provide a service bureau for others outside your organization;
reverse engineer, decompile or disassemble the Software, except to the extent the law allows despite this limit;
get around seat limits, Demo Mode limits, license checks or other technical limits;
extract, copy or redistribute the program data, sound library, beds, voices, instrument packs or other content bundled with the Software, except inside your productions as allowed in Section 10;
remove or change copyright, trademark or license notices; or
use the Software to build a competing product.

Ownership and ending

We and our licensors own the Software and all rights not expressly granted. This license ends when your access ends or if you break these Terms. When it ends, stop using the Software. Your own files and the productions you already made stay yours. Some features (such as export) stop working without an active plan.

Plug-ins

Studio can host third-party VST3 plug-ins you install yourself. Those plug-ins are licensed to you by their makers, not by us, and we are not responsible for them.

7. Web apps and ProdHQ Cloud

Express, Mobile and Tablet run in your browser. Work stays in the browser until you export, save a download or publish to ProdHQ Cloud. Browsers can clear stored data: export or publish what you want to keep.
ProdHQ Cloud stores the sessions, projects and media you publish so you and the people you share with can open them. Storage limits may apply.
Cloud is not a backup service. Keep your own copies of anything important.
When an account ends, we may delete its Cloud content. Download what you want to keep before you cancel or close your account.

8. Your content

"Your content" means the audio, video, images, scripts, sessions, markers, messages and other material you upload, record, create or store with the Service, and the productions you export.

You own your content. These Terms don't give us ownership of it.
You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, convert, transmit and display your content only as needed to provide the Service to you and to the people you share it with (for example, to make waveforms and previews, convert formats, deliver files to the stations you choose, and run live streams you start), and as the law requires. This license ends when your content is deleted from the Service, except for copies in routine backups for a limited time and copies other people already received from you.
We do not sell your content and we do not use it to train AI models.
You confirm that you have all the rights, licenses and permissions needed for your content and for how you use it, including music licenses (performance, synchronization and master rights as they apply), talent and voice-over releases, and the consent of the people you record. You are responsible for your content and for what you broadcast, publish or deliver.

9. Recording, live video, guests and callers

Remote recording, guest and viewer rooms, Listener Lines, the Video Switcher, GO LIVE and streaming to other platforms are tools you control. You are responsible for what you record and what goes out on your streams.
Many places require the consent of everyone on a call or in a recording before it is recorded or broadcast. You are responsible for getting every consent the law requires from your guests, callers and anyone else you record, and for giving any notices the law requires.
When you stream to another platform (for example YouTube, Facebook or a streaming server), that platform's terms also apply. You are responsible for your stream keys and server addresses and for following those platforms' rules and the broadcast rules that apply to you.
Guests and viewers who join from a link you send must also follow Section 12.

10. ProdHQ sounds, beds and voices

"ProdHQ Content" means the sounds, hits, transitions, music beds, beat machine and Sound Design output, instrument samples, voice reads, countdowns, Sound Pad sounds, templates and other media built into or generated by the Service, other than your content.

What you may do

While you have an active plan (or Demo or beta access, within its limits), you may use ProdHQ Content inside productions you make: spots, commercials, promos, imaging, liners, podcasts, videos, live shows and similar works, and you may broadcast, stream, publish and distribute those productions worldwide, for commercial and non-commercial purposes, with no further royalty to us. Productions you finished while your plan was active may keep airing and stay published after it ends.

What you may not do

Sell, license, give away or share ProdHQ Content on its own, or as part of a sound library, sample pack, bed or imaging package, template or stock collection, whether as is or with minor changes.
Register ProdHQ Content, or a production in which it is the main element, with a content identification system (such as YouTube Content ID), or claim copyright in the ProdHQ Content itself.
Use ProdHQ Content to train, test or improve any AI or machine-learning model.

Some instrument samples and sounds come from third parties under licenses such as CC0 and Creative Commons Attribution (CC BY). Those licenses also apply to those materials. Where a license asks for credit, we give it for you on our Sound Credits page, which covers the productions you make with ProdHQ: you don't need to read or print those credits in your spots, promos or shows. If a client or platform asks where the sounds came from, you can point them to that page. The other notices are in Section 24.

11. Generated and automatic features

Generated and automatic results (Music Beds and Sound Design sounds, synthetic voices, speech recognition, automatic chopping and naming, auto multicam, captions, loudness matching, cart numbering and similar features) are made by software. They may contain mistakes, may resemble other works, and are not guaranteed to be unique. Review them before you use them, publish them or put them on air.

12. Acceptable use

Don't use the Service to:

break the law or anyone's rights, including copyright, trademark, privacy and publicity rights;
record, broadcast or share anyone without the consent the law requires;
impersonate a real person or organization, including with synthetic or altered voices, without that person's permission;
share content that is defamatory, harassing, threatening or hateful, that sexualizes minors, or that promotes violence;
send spam or unwanted messages, invites or links;
upload malware, or probe, scan, overload, scrape or disrupt the Service or anyone's use of it;
get into another person's account, ProdRoom or content without permission; or
get around limits, seats, Demo Mode, entitlements or security.

We may remove content or limit, suspend or end access that breaks this section.

13. Copyright complaints

If you believe content on the Service infringes your copyright, email [email protected] with: your contact information; a description of the work; where the content is on the Service (a link or enough detail to find it); a statement that you believe in good faith the use is not authorized by the owner, its agent or the law; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We may remove the content and will tell the person who posted it, who may send a counter-notice. We end the accounts of repeat infringers in appropriate circumstances.

14. Third-party services and software

The Service uses third-party providers, including Google Firebase (sign-in), Stripe (payments), Cloudflare (hosting and delivery), and email delivery providers. Their terms and privacy policies apply to their parts of the Service.
The Service works with third-party products and services such as automation systems, file-sharing folders, streaming platforms, cameras, control surfaces and plug-ins. We don't control them and are not responsible for them, their availability or what they do with files you send them.
Open-source and third-party components included in the Service are licensed under their own terms, listed in Section 24. Nothing in these Terms limits the rights those licenses give you.
Product names such as WideOrbit, Zetta, VST, YouTube and others belong to their owners and are used only to describe compatibility. ProdHQ is not affiliated with or endorsed by them.

15. Feedback

If you send ideas, suggestions or feedback about the Service, we may use them without any obligation to you.

16. Changes to the Service and these Terms

We improve the Service all the time and may add, change or remove features. If we remove a major feature of a paid plan, we will tell you, and you can cancel.
We may update these Terms. The date and version at the top show when. For a material change, we will tell you by email or in the Service before it takes effect and may ask you to accept the new version before you keep using the Service. Using the Service after a change takes effect means you accept it.

17. Suspension and termination

You can stop using the Service at any time, cancel your plan in My Account, and ask us to delete your account at [email protected].
We may suspend or end your access if you break these Terms, don't pay, create risk or possible legal exposure for us or others, or if we must by law. Where it is reasonable, we will tell you first and give you a chance to fix the problem and to download your content.
If we stop offering the Service entirely, we will give you reasonable notice and refund any prepaid amount for the period after it ends.
Sections 8 (the parts about your responsibilities), 10 (for productions already made), 12 through 14 and 18 through 23 continue after these Terms end.

18. Disclaimers

The Service, the Software and ProdHQ Content are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Service will be uninterrupted, secure or error-free, or that files, streams, uploads or deliveries will arrive complete or on time.

You are responsible for checking your productions and exports (audio, loudness, length, markers, cart numbers and metadata) before they go to air, to an automation system, to a station or to the public. ProdHQ does not replace your station's quality control, and a live stream can be interrupted by things outside our control.

19. Limitation of liability

To the fullest extent the law allows: (a) neither we nor our suppliers will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, advertising, airtime, make-goods, goodwill or data, or for missed, late or incorrect broadcasts or deliveries, even if we were told they were possible; and (b) our total liability for all claims relating to the Service or these Terms is limited to the greater of the amount you paid us for the Service in the 12 months before the claim arose, or US $100.

Some places don't allow certain warranties to be excluded or liability to be limited. In those places, the exclusions and limits above apply only as far as the law allows.

20. Indemnity

You will defend and indemnify Amplified Marketing and its owners, employees and contractors against claims, damages, losses and costs (including reasonable attorneys' fees) arising from your content, your productions and broadcasts, your use of the Service in breach of these Terms or the law, or claims by your guests, callers, talent or the people you record. We will tell you about the claim and may take part in the defense with our own counsel.

21. Governing law and disputes

These Terms are governed by the laws of the State of South Carolina and applicable U.S. federal law, without regard to conflict-of-laws rules.
Before filing a claim, please email us at [email protected] and give us 30 days to try to resolve it informally.
Any claim that isn't resolved informally will be brought in the state or federal courts located in South Carolina, and you and we consent to their jurisdiction. Either of us may bring a qualifying claim in small claims court instead.
If you are a consumer in a place whose law gives you the right to bring a claim in your own courts or under your own law, nothing here takes that right away.

22. General

These Terms, the Privacy Statement and any order or agreement for an Enterprise plan are the whole agreement between you and us about the Service.
If part of these Terms can't be enforced, the rest stays in effect. If we don't enforce a part right away, we haven't given up the right to enforce it later.
You may not transfer these Terms or your account without our written consent. We may transfer them as part of a merger, acquisition or sale of the Service.
We are not responsible for delays or failures caused by events outside our reasonable control, such as outages of internet, hosting or payment providers, power failures, natural disasters or acts of government.
We may send notices to the email address on your account. You may send notices to [email protected].
You will comply with U.S. export control and sanctions laws that apply to your use of the Service.
The Software is "commercial computer software" and is provided to U.S. government users only with the rights in these Terms.

23. Contact

Amplified Marketing, operator of ProdHQ · [email protected]

24. Third-party notices

ProdHQ includes the following third-party software and content. Each is used under its own license, which applies to that component.

FFmpeg (ffmpeg.org), with the LAME MP3 encoder · included with ProdHQ Studio as a separate program and licensed under the GNU Lesser General Public License or the GNU General Public License, depending on the build. Its license text is included with Studio. You can get the corresponding source code for the included build at ffmpeg.org, or by emailing [email protected], for three years after we last distributed that build.
RNNoise · © 2017 Mozilla, © 2007-2017 Jean-Marc Valin, © 2005-2017 Xiph.Org Foundation, © 2003-2004 Mark Borgerding · BSD 3-Clause License.
FluidR3_GM soundfont · Frank Wen · MIT License.
Instrument samples by Versilian Studios (VCSL, VSCO 2 Community Edition), Karoryfer Samples, FreePats and others under CC0 1.0; DrumGizmo.org (DRSKit and MuldjordKit) and Bengt Nilsson (Headroom Piano) under CC BY 4.0; Greg Sullivan (electric pianos) under CC BY 3.0; the University of Iowa Electronic Music Studios (Musical Instrument Samples, Lawrence Fritts); and others. The full list with each license is on the Sound Credits page, in Studio's About box and in the instrument library's README and LICENSES files installed with Studio.
Voice FX voices (an optional download for Sound Design): Kokoro-82M voices (hexgrad) · Apache License 2.0; run by sherpa-onnx (k2-fsa) · Apache License 2.0, with ONNX Runtime · © Microsoft Corporation · MIT License, and eSpeak NG data · GNU General Public License v3 (source code at github.com/espeak-ng/espeak-ng).
Captions (an optional download): whisper.cpp · © The ggml authors · MIT License, with OpenAI Whisper models · MIT License.
Google Firebase JavaScript SDK (web sign-in) · Apache License 2.0.
VST is a trademark of Steinberg Media Technologies GmbH.

Copies of these licenses are installed with Studio and are available on request at [email protected].